Some Common Questions
Return and exchange policy
We offer a 7-day return and exchange policy. If the item isn’t damaged by human error and remains resalable, we’ll provide free returns and exchanges for you.
Shipping costs
We ship your order to your door completely free of charge with no extra shipping fees. Feel free to place your order anytime.
Is the speaker waterproof?
The speaker is designed to resist light splashes and outdoor conditions. However, it should not be fully submerged in water.
How long does the speaker battery last?
The built-in rechargeable battery provides up to 6–8 hours of continuous playback, depending on volume levels and usage conditions.